Wine Cellar Innovations Blog

The WCI Superior Price Match Policy And Other Guarantees

December 11th, 2017

In this season of frenzied holiday shopping, you cannot afford to lose your head. Or to put in more succinctly, your hard-earned money. So you’ll be thrilled to learn that when you do your shopping at WCI, we’ve got you covered – in more ways than one. Allow us to spell them out for you!

Our Superior Price Match Policy

When you purchase qualifying WCI products, you’re immediately covered by our “Superior Price Match Policy.” Take note – it’s not just any price match policy. It’s a notch above the rest. How so? If you buy a qualifying item from us and later on find the identical item for sale at a lower price, we will credit you back with the difference upon request. There’s no catch! You just have to make sure you found the identical item within 14 days of purchase online.

Now let’s say you found the item/s somewhere else. What happens then? We’ve actually got that covered as well! Here’s how it works: For any racks you see advertised that are 12″ in depth or greater, we will match any legitimate advertised offer to that price, plus 5% lower for your choice of either our Designer Series or Vintner Series. But from your end, we will need you to provide us with proof of advertised pricing. This must show that it is one our stock material of Rustic Pine, Premium Redwood, Prime Mahogany, or All Heart-Redwood.

For any racks you see advertised that are less than 12″ in depth, we will match any legitimate advertised offer to that price, plus 5% lower for your choice of either our Winemaker or Traditional Series. You will need to provide proof of advertised pricing and it must be of one our stock material of Rustic Pine or Premium Redwood.

Our Residential Racking Warranty

WCI really values the quality and craftsmanship of our products. We will never shortchange our customers and we work hard to give that assurance. Our residential racking warranty assures them that the wine racking products they purchase are free from defects due to workmanship or material under normal use and service. The duration is throughout the lifetime that the owner remains in the residence. In the event that the product is defective due to workmanship or materials, WCI will, at its option, repair or replace the product free of charge. Moreover, the mechanical components utilized in the wine cellar will have a one year warranty. This includes components like the hinges or magnetic catches.

And take note – our guarantees don’t stop here! Yes, there is definitely more and you definitely need to know them. Tune in next wMonday for part 2. *Cheers*


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