Wine Cellar Innovations uses various shipping methods to ensure that your racking and other purchases arrive to you when you need it, and free from damage. We utilize several different shipping carriers depending on your order size and where we are shipping your order to. Some of the carriers we choose to use are as follows, but not limited: Fed Ex, UPS, Team Worldwide, Overnite Transportation, Dawes Transportation, Roadway Express, ABF, & Yellow. An e-mail confirmation will be sent to you from our facility advising you of the carrier as well as the tracking information, allowing you to plan properly for your delivery.
The following is for reference of larger orders or custom wine cellars:
Maximum Protection of Your Order
We ensure proper security of custom wine cellar orders by putting them in corrugated containers with corner protectors and then stacked and shrink wrapped onto skids. These skids have plywood aprons around the perimeter as shown to ensure minimal damage from fork lifts while being moved around shipping terminals and on/off the trucks. The vast majority of our custom cellars ship via a common shipping carrier to properly make their way to you.
This shipping option is done via a 53' foot semi-trailer that will arrive at your residence. The driver opens the back of the truck and steps aside for the assigned party on your end to do the unloading. If the basic service does not fit your needs we also have a host of additional services listed below that you can choose from for an additional cost.
Once the order is completed, Wine Cellar Innovations contacts the customer immediately. The customer will then be responsible for contacting their design consultant with the date they will be arriving for pick up. Pick up date and times are Monday - Thursday 8:00 AM - 12:30 PM and 2:00 PM - 5:00 PM. Be advised that the afternoon pickup may be at the same time as large carriers are being loaded and delays in loading your product may occur. If the product needs to be loaded on a skid, we require the customer to advise us prior to the pickup.
Third party shipping
Means the customer has their own shipping company and is going to arrange for delivery of the product to their final destination at their expense. we will need a completely filled out Bill of Lading at least 24 hours prior to your scheduled pick up date. The product will be loaded onto skids and you will be charged a skid fee by Wine Cellar Innovations for each skid required to package your order. Client will be notified when their order is complete and ready for pick up. Pick up date and times are Monday-Thursday 8:00 AM - 12:30 PM and 2:00 PM - 5:00 PM.
Inside Delivery and lift gate service
In this method, the carrier removes the product off of their truck and delivers it into your garage or the first room that is past the threshold of your residence or place of business. Note that a lift gate service is required to unload the product from the truck due to its length and weight.
Needs to be marked if you live in one as there are only a limited number of specialty carriers who are willing to make deliveries to these communities due to the extra work involved in clearing a time for delivery and getting the clearance with security.
This method is resorted to if a 53' long semi trailer will not be able to make a delivery to park in front of the customer's home or in the driveway at the time of delivery.
Two man delivery service
In utilizing this method, Wine Cellar Innovations first reviews if we are shipping product/s in excess of 70 pounds per box or if you have requested delivery of your product inside your home to a location other than the first room past the threshold of your residence or place of business.
Turn Key Quote
A Turn Key quote will be required if delivery is to be made to the following:
If you live in a residential area where trucking companies need to use an elevator
If you, the customer, would like delivery past the threshold & into the residence
If the drop off location is not directly off of the driveway or if the driveway is inaccessible.