Shipping Methods
Wine Cellar Innovations uses various shipping methods to ensure that your racking and other purchases arrive to you when you need it, and free from damage. We utlize several different shipping carriers depending on your order size and where we are shipping your order to. Some of the carriers we choose to use are as follows, but not limited : Fed Ex, UPS, Roadway Express, Overnite Transportation, Dawes Transportation, ABF, Team Worldwide, & Yellow. You will receive an email confirmation from us once your order has shipped from our facility advising you of the carrier and the tracking information, so you can plan for your delivery accordingly.
The following is for reference of larger orders or custom wine cellars:
Maximum Protection of Your Order
Our custom cellars are boxed in corrugated with corner protectors, then stacked and shrink wrapped onto skids. The skids contain plywood aprons around the perimeter as shown to minimize damage from fork lifts while being moved around shipping terminals and on/off the trucks. The vast majority of custom cellars ship via common carrier.
Basic Delivery
Means we ship via a 53' foot semi-trailer that will arrive at your residence and the driver will open the back of the truck and step aside for the assigned party on your end to unload it. If the basic service does not fit your needs we also have a host of additional services listed below that you can choose from for an additional cost.
Customer pickup
Means that the client will be contacted when their product is completed. Customer will then contact their design consultant with the date they will be arriving for pick up. Pick up date and times are Monday - Thursday 8:00 AM - 12:30 PM and 2:00 PM - 5:00 PM. Please be advised that the afternoon pickup may be at the same time as large carriers are being loaded and delays in loading your product may occur. We will need to be notified if the product will be loaded on a skid.
Third party shipping
Means the customer has their own shipping company and is going to arrange for delivery of the product to their final destination at their expense. Wine Cellar Innovations will need a completely filled out Bill of Lading at least 24 hours prior to the scheduled pick up date of the product. Product will be loaded on skids and customer will be charged a skid fee by Wine Cellar Innovations for each skid required to package your order. Client will be notified when their order is complete and ready for pick up. Pick up date and times are Monday-Thursday 8:00 AM - 12:30 PM and 2:00 PM - 5:00 PM.
Inside Delivery and lift gate service
Means that the carrier will remove the product off of their truck and deliver it into your garage or the first room that is past the threshold of your residence or place of business. Lift gate service is required for them to take the product off the truck due to the length and weight of our product.
Gated community
Needs to be marked if you live in one as there are only a limited number of specialty carriers who are willing to make deliveries to these communities due to the extra work involved in clearing a time for delivery and getting the clearance with security.
Small truck
Is required if a 53' long semi trailer will not be able to make a delivery to park in front of your home or in your driveway at the time of delivery.
Two man delivery service
Will be checked by Wine Cellar Innovations if we are shipping product this in excess of 70 pounds per box or if you have requested delivery of your product inside your home to a location other than the first room pass the threshold of your residence or place of business.
Turn Key Quote
A Turn Key quote will be required if delivery is to be made to the following:
Condo
High rise
Any residential area where trucking companies must use an elevator
If the customer wants delivery past the threshold & inside the residence
If the drop off location is not directly off of the driveway or if the driveway is inaccessible.