S&H is for 2 man delivery only. Additional charges will apply if more than 2 men are required for the delivery. S&H shown is to residence. If you are not going to have a crew who can remove the cabinet from the semi and discard the packaging then additional costs will apply based on site conditions and manpower required to get the cabinet to final destination within business or residence.
Please advise in checkout comments of the following Delivery address Site Conditions:
- What is the distance from the street/parking to the entry?
- Are there any steps and obstacles from parking to the entry?
- What is the entry a single or double door--measurements WxH Once inside are there any obstacles or steps. Is the item(s) delivering to the 1st floor?
- Note: If the item is delivering up or down interior stairs, we will need to know the total number of stairs and if there are directional change landings. Video or pictures would be best if that is the case.
Wine Cellar Innovations uses several shipping methods to ensure that your racking and other purchases arrive to you when you need it, and free from damage. We tie up with several shipping carriers depending on your order size and where we are shipping your order to. Here are just some of the carriers we've been using over the years. The list is not exclusive: Fed Ex, UPS, Roadway Express, Overnite Transportation, Dawes Transportation, ABF, Team Worldwide, & Yellow. You will receive an email confirmation from us once your order has shipped from our facility advising you of the carrier and the tracking information, so you can plan for your delivery accordingly.
The following is for reference of larger orders or custom wine cellars:
Maximum Protection of Your Order
Our custom cellars are boxed in corrugated with corner protectors, then stacked and shrink wrapped onto skids. The skids contain plywood aprons around the perimeter as shown to minimize damage from fork lifts while being moved around shipping terminals and on/off the trucks. The vast majority of custom cellars ship via common carrier.
This means that shipping is done by a 53' foot semi-trailer that will arrive at your residence. Upon arrival, the driver will open the back of the truck and step aside for the assigned party on your end to unload it. If the basic service does not fit your needs we also have a host of additional services listed below that you can choose from for an additional cost.
The customer is contacted only when the product is completed and ready for pick-up. The customer will then contact their design consultant with the date they will be arriving for pick up. For your convenience, our pick up date and times are Monday - Thursday 8:00 AM - 12:30 PM and 2:00 PM - 5:00 PM. Please be advised that the afternoon pickup may be at the same time as large carriers are being loaded and delays in loading your product may occur. If the product needs to be loaded on a skid, please contact us prior to your pick-up date.
Third party shipping
Means the customer has their own shipping company and is going to arrange for delivery of the product to their final destination at their expense. Wine Cellar Innovations will need a completely filled out Bill of Lading at least 24 hours prior to the scheduled pick up date of the product. Product will be loaded on skids and customer will be charged a skid fee by Wine Cellar Innovations for each skid required to package your order. Client will be notified when their order is complete and ready for pick up. Pick up date and times are Monday-Thursday 8:00 AM - 12:30 PM and 2:00 PM - 5:00 PM.
Inside Delivery and lift gate service
Using this option means that the delivery carrier will remove your product off of their truck and take or deliver it into your garage or the first room that is past the threshold of your residence or place of business. Lift gate service is required for them to take the product off the truck due to the length and weight of our product.
Needs to be marked if you live in one as there are only a limited number of specialty carriers who are willing to make deliveries to these communities due to the extra work involved in clearing a time for delivery and getting the clearance with security.
Is required if a 53' long semi trailer will not be able to make a delivery to park in front of your home or in your driveway at the time of delivery.
Two man delivery service
In utilizing this method, Wine Cellar Innovations first reviews if we are shipping product/s in excess of 70 pounds per box or if you have requested delivery of your product inside your home to a location other than the first room past the threshold of your residence or place of business.
Turn Key Quote
A Turn Key quote will be required if delivery is to be made to the following
Any residential area where trucking companies must use asn elevator
If the customer wants delivery past the threshold & inside the residence
If the drop off location is not directly off of the driveway or if the driveway is inaccessible.