Shipping
Please view the map below for shipping estimates.
We ship from Cincinnati, Ohio and our factory ships out Monday - Thursday.
Peak shipping starts 10/5/20 and ends 1/17/21. This is the average FedEx estimated time, but based on volume it might take 1-2 days longer than shown.
Disclaimer: Posted lead-times are the best estimate we have at the moment for lead-times on our product. However, due to all the safety precautions we have in place, which include sending anyone home who might have been in contact with someone with Covid19, those lead-times are only an estimate. Actual lead-time might be longer as we need to put the safety and welfare of our employees at the forefront of our responsibilities.
KIT AND CDR LEAD-TIMES are based off retail values of $5,000 or less and PCA values of $3,000 or less. If your order exceeds those amounts then you will need to request a lead time for your order.
All-Heart and Premium Redwood:
The current lead-time shown for this material is based on our best estimate with material availability. However, due to delays at both the lumber yard and with scarcity of flatbed trucks available to deliver the lumber to our production facility that estimated ship date could change by several weeks from projected lead-time.
Rustic Pine and Grand Mahogany:
These materials are not having the same delivery issues as Redwood. We will meet the posted lead-time or ship sooner. If your order is time sensitive these two material selections would be your best options at this point in time.
| Kit lead-times |
| Material |
Unstained |
Stained |
Lacquer - No Stain |
Lacquer + Stain |
| Pine |
4 - 5 weeks |
4 1/2 - 5 1/2 weeks |
5 - 6 weeks |
5 1/2 - 6 1/2 weeks |
| Premium Redwood |
4 - 5 weeks |
4 1/2 - 5 1/2 weeks |
5 - 6 weeks |
5 1/2 - 6 1/2 weeks |
| All-Heart |
5 - 6 weeks |
5 1/2 - 6 1/2 weeks |
6 - 7 weeks |
6 1/2 - 7 1/2 weeks |
| Grand Mahogany |
5 - 6 weeks |
5 1/2 - 6 1/2 weeks |
6 - 7 weeks |
6 1/2 - 7 1/2 weeks |
| Non-Stock Woods |
8 - 9 weeks |
8 - 9 weeks |
9 - 10 weeks |
9 - 10 weeks |
New! Next Day Shipping is now available on all of our Mini Stack Series Wine Racks. Due to our factory schedule, purchases made M-W prior to 4pm typically ship out next day, purchases made Th-Sun ship out on Monday.
Due to the multitude of orders received, processing time, and the time/date you place your order please allow up to 2 weeks for your order to ship, although most smaller orders will ship out sooner than that. We do appreciate some customers have a tight deadline to receive their order so we do offer a free upgrade to our quick ship program. Depending on the material, stain, quantity, and items selected we can ship your order in as little as 1 day from date of receipt for no additional charge!
To take advantage of the quick ship program please select the quick ship option during checkout for your order and then please explain the timeline you are under for the order in the special instructions field on the checkout page. We will review your order during normal business hours and contact you to review your needs. In certain locations your delivery date may require expedited shipping charges even if we ship your order out with the quick ship program, which might be an additional charge you would need to authorize. All of the options will be reviewed with you when we contact you. If for any reason we cannot fulfill your quick ship order after reviewing your needs you will be able to cancel your order for a full refund.
All Vintner Commercial Racking Series is in stock! *with exception of larger mahogany rack orders which are on a 6-7 week lead time
Our standard Commercial Wood Wine Display racks are being phased out as a series and are no longer a stock item. Lead-times will vary based on material on hand and size of your order. Expect at least 2 week for a small quantity order and longer for a larger order. Please call if you would like an exact lead-time. Commercial Display Rack orders tend to come in bunches and timeline requirements for delivery can either be urgent for a store opening soon or customer's like to place orders in advance of getting permits and occupancy to ensure all items are lined up for when they are ready for the opening. As a result depending on the size of the order, material, and stain option, and the number of orders received at the same time we will normally take 1-3 weeks to ship your order. For those customer's wanting us to hold their order until they authorize us to ship it, as long as you note in the special instructions at time of order the estimated date you will want us to ship it out we will hold it for no additional storage charge as long as you allow us to ship it within 60 days of your estimated ship date.
For those customers who have a tight deadline to receive their order we do offer a free upgrade to our quick ship program. Depending on the material, stain, quantity, and items selected we can ship your order in as little as 1 day from date of receipt for no additional charge! To take advantage of the quick ship program please select the quick ship option during checkout for your order and then please explain the timeline you are under for the order in the special instructions field on the checkout page. We will review your order during normal business hours and contact you to review your needs. In certain locations your delivery date may require expedited shipping charges even if we ship your order out with the quick ship program, which might be an additional charge you would need to authorize. All of the options will be reviewed with you when we contact you. If for any reason we cannot fulfill your quick ship order after reviewing your needs you will be able to cancel your order for a full refund.
Please feel free to contact us if you have any immediate questions. Our customer service department will be available to help you with anything you might need.
Wine Cellar Innovations uses various shipping methods to ensure that your racking and other purchases arrive to you when you need it, and free from damage.
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