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Wine Cellar Innovations 1-800-229-9813
DESIGNER & MANUFACTURER
of Wine Racks & Custom Wine Cellars
1-800-229-9813
Call UsCall Us M-F 8-8 and Sat-Sun 11-8
ShowroomShowroom Open M-F 8-5
 

Refrigeration Warranties

testingchamber.jpg Testing Chamber

No model or unit enters production until it is subjected to rigorous analysis in our State-of-the-Art Testing Chamber.

Refrigeration Guarantee

Wine Cellar Innovations warrants its products to be free from defects due to workmanship or material under normal use and service for twelve (12) months after the initial retail sale. For an additional charge a sixty (60) month warranty is available that will cover both parts and labor. To order refrigeration or an extended warranty, please call (800) 229-9813. Ask your sales rep. about more information on the extended warranty terms, and conditions.

* The Winezone Waterfall, Split Air Handler and Split Refrigeration Systems are manufactured by Wine Cellar Innovations and covered by the above guarantee.

Breezaire, CellarPro, Wine Guardian, and WhisperKOOL have their own guarantees. All service and warranty obligations are provided by them.

Winezone Wine Refrigeration Units Warranties

Wine Zone Refrigeration Diagnostic Sheet »


WineZone Return Policy


Optional 2 Year Warranty »


Optional 5 Year Warranty »

 


CellarPro Refrigeration Units Warranties

 
*Special Note - CellarPro requires a completed checklist from the installing technician in order to activate the manufacturer's warranty on this equipment
 

1800 QTL / QT / XT / XTS:  For five years from the date of purchase, your CellarPro warranty covers all parts and labor to repair or replace any components in the wine cooling unit that prove to be defective in materials or workmanship. Click here for information about our extended warranty.

1800 XT-220V: For two years from the date of purchase, your CellarPro warranty covers all parts and labor to repair or replace any components in the wine cooling unit that prove to be defective in materials or workmanship.

1800 XTSX, 3200 VSi/VSx, 4200 VSi/VSx:  For five years from the date of purchase, your CellarPro warranty covers the internal compressor if it proves to be defective in materials or workmanship. In addition, for two years from the date of purchase, your CellarPro warranty covers all parts and labor to repair or replace any components in the wine cooling unit that prove to be defective in materials or workmanship. Click here for information about our extended warranty.

4200VSi / VSx - 220V/50Hz:  For one year from the date of purchase, your CellarPro warranty covers all parts and labor to repair or replace any components in the wine cooling unit that prove to be defective in materials or workmanship.

Split Systems:  For five years from the date of purchase, your CellarPro warranty covers the internal compressor if it proves to be defective in materials or workmanship. In addition, for two years from the date of original delivery, your CellarPro warranty covers all parts and labor to repair or replace any components in the wine cooling unit that prove to be defective in materials or workmanship. The warranty will not be activated until the Support and Data Service Sheet has been completed and submitted to CellarPro. The warranty period starts from the time of purchase, regardless of the time of activation.

For all products covered by the terms of this warranty, CellarPro will repair or replace the original cooling unit with a new or refurbished cooling unit and, once replaced, the original cooling unit must be returned to CellarPro.

All service provided by CellarPro under the above warranty must be performed by CellarPro or a designated repair facility unless otherwise specified by CellarPro. Purchaser is responsible for shipping the wine cooling unit to and from CellarPro or to and from a designated repair facility, and for removing and reinstalling the wine cooling unit from the wine cellar.

The limited warranty applies only to wine cooling units purchased from the factory or an authorized dealer. Damage caused by others or by any cause beyond the control of CellarPro, shall not be considered defects in material or workmanship and are not covered by the warranty. The limited warranty does not cover any parts or labor to correct any defect caused by negligence, commercial use, accident, or improper use, maintenance, installation, service or repair.

THE REMEDIES DESCRIBED ABOVE FOR EACH WARRANTY ARE THE ONLY ONES, WHICH CELLARPRO WILL PROVIDE, EITHER UNDER THESE WARRANTIES OR UNDER ANY WARRANTY ARISING BY OPERATION OF LAW. CELLARPRO WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM THE BREACH OF THESE WARRANTIES OR ANY OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights, which vary from state to state.

To receive parts and/or service and the name of a CellarPro designated repair facility nearest you, contact your CellarPro dealer. You may also contact CellarPro directly by calling us at 1.877.726.8496.


Optional 1800 Series Cooling Unit 5 Year Extended Warranty »


Optional 3200/4200 Series Cooling Unit 5 Year Extended Warranty »


 


Wine Guardian Refrigeration Units Warranties
Wine Guardian Warranty

SPECIAL NOTE:  If a defect covered by the Warranty occurs, contact Wine Guardian for authorization to proceed with corrective action.  Do not return any parts or incur any charges for which you expect to be reimbursed under this Warranty without receiving this authorization.

Wine Guardian International Warranty

Warranty terms vary outside of the United States and Canada. Please contact your Wine Guardian distributor for clarification.

Wine Guardian encourages customers to complete the warranty card that was enclosed in the equipment’s packaging at the time of purchase. 

Return to card to Wine Guardian to be informed of new product introductions, new options, application tips or service bulletins.


Optional Extended 4Yr Compressor Warranty »


 

WhisperKool Refrigeration Units Warranties

 
Whisperkool maintains their own warranties and guarantees. All service and warranty obligations are provided by Whisperkool and not Wine Cellar Innovations.

A limited 2-year parts and labor / 5-year compressor warranty is offered with all of Whisperkool's cooling units/systems at their date of purchase. All warranty claims must be filed directly through WhisperKool™ customer service. Whisperkool provides warranty repairs with prior permission from WhisperKool™, by a licensed HVAC/R technician.

Damage caused by others or beyond the control of WhisperKool™, shall not be considered defects in material or workmanship and is not covered by the warranty. The limited warranty does not cover any parts or labor to correct any defect caused by negligence, commercial use, accident, maintenance, installation, service/repair, or improper use.

 


 
Breezaire Refrigeration Units Warranties
 
Breezaire maintains their own warranties and guarantees. All service and warranty obligations are provided by Breezaire and not Wine Cellar Innovations

 

 Breezaire Warranty

JAMES L. DECKEBACH LTD. DBA Wine Cellar Innovations - "an Ohio corporation"
4575 Eastern Ave., Cincinnati, OH 45226 - 1-800-229-9813   |   Copyright © 2016 Wine Cellar Innovations. All rights reserved.